Before you click away, this is not an advertisement, story or article for any circus, rather an example of how the Flow of the Experience can work for your business. If you're not familiar with the flow of the Experience model or what is commonly being called the 5E's, then take a moment to grab …
Continue reading "The Day the Circus Came to Town: Study of the 5Es+2"
Yes, I do mean using a few beers and your pets to determine the type of friends you have. This week's post and episode on Visual Thinking with Dr. Draw is all about trust and companionship. Based on a story shared to me from a fellow Experience Economy Expert, Dennis Mosley Williams, I decided to …
"So, what do you want to be when you grow up?" We must of all heard this in our youth. But things have changed as we have gotten older. Being one thing is no longer the norm. The world around us has changed and that #change has impacted each of us. So how do you adapt to #change? …
This story was shared to me a long time ago so I may have changed it slightly, but I think you will get the idea. One sunny afternoon two ants from different colonies met beneath a grand old apple tree. In customary fashion, the two ants exchanged greetings and signals about where they were from. …
Redefining how to measure a customer experience through visual thinking and graphic facilitation.
When it comes to experiences, it’s not about the thing as it is more about what you do with the thing. An experience is in the action or “Ing” of a thing. A ball is a thing, yet ball balancing is doing. Any time you do something, you are in essence, experiencing. For a business, …
My grandmother was a simple woman and always had a unique way of viewing and explaining the world to me. Her simple upbringing always seemed to add clarity to her storytelling lessons which always helped me to better understand life, people and how things work. The reason I bring this up is because while chatting with someone in …
Crossing the gap from today to tomorrow has its challenges. How you cross and why are equally important issues that need answering. Discover how visual thinking can help you see your goals.
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