Avoiding Social Octopi

We've all seen them at the malls, in the restaurants and even sitting across you at the dinner table. Unaware of the environment or the people around them. Deeply involved in numerous conversation through one form or another of social communication. They have become what I so lovely call the "Social Octopus." Yes. fingers a …

Holiday Rushes

Hello folks, As you may realize, we are in the middle of the holiday season. I just wanted to take a moment to step away from the traditional posting and wish everyone a peaceful and happy holiday season. Kevin Dulle, thINKologist.

Finding Customers

They say customers develop a relationship with providers on two initial criteria, 'I am like you' and 'I like you.' If this is the case then finding more customers can be performed strategically by profiling your existing best customers and reaching out to similar prospects. Below is a map created by five break-out groups during …

Making Change

Have you ever wondered what is "Change" and how to see change in your business? To answer this question we must first understand how change is defined and then see how that manifests itself in a business model. Change, as defined by Webster's dictionary, is to make the form, nature, content, future course, etc., of …