Navigation into the future
Before you click away, this is not an advertisement, story or article for any circus, rather an example of how the Flow of the Experience can work for your business. If you're not familiar with the flow of the Experience model or what is commonly being called the 5E's, then take a moment to grab …
Continue reading "The Day the Circus Came to Town: Study of the 5Es+2"
"So, what do you want to be when you grow up?" We must of all heard this in our youth. But things have changed as we have gotten older. Being one thing is no longer the norm. The world around us has changed and that #change has impacted each of us. So how do you adapt to #change? …
How many times have you or your organization created a strategy only to have it diverted for various reasons. Things change over time. Strategies get altered or redirected. Most never return to their original course or ever achieve their goal. Some of the key factors that leads to this outside of the external unforeseen conditions …
One of my favorite activities for participants during strategy workshops is that of “Future History.” I have adapted a classic model into a blend of strategy and tactics to provide numerous clarifications and guidance for those individuals or companies wanting to elevate their game or change their current business direction. The object of this activity …
Had an interesting conversation with a musician about creating a video sampler of his work. The conversation eventually turned into an impromptu video training session. I sourced a few images from my photo library to create the video below in the form of a movie trailer. I use iMovie to create a quick and simple, …
Over the years I have connected with some wonderful and creative graphic recorders and graphic facilitators. I have seen them work as small as a 8.5x11 and as big as 5ft x 20ft. Each with a unique talent and style. This is what makes this profession so intriguing and wonderful. Yet there is still something …
There’s a lot conversation from the design world about the customer journey. Each design firm has its own version of how customers travel through the place, be it physical or digital. What many have in common is the attracting of customers. In the physical world, they label the outside environment of the place as Attract. …
A minor shift in customer journey maps creates major refocus of business actions.
thINKing Canvas 