This may soon be the headline we read in the not too far future. When mapping out cause and effect of any new development or change, it maybe helpful to visually map out how that new development or change will affect other conditions. In the example of the title headline, imagine as more and more …
Pigtails and Rabbit Ears
Redefining how to measure a customer experience through visual thinking and graphic facilitation.
“Thinging” is the New Thing
When it comes to experiences, it’s not about the thing as it is more about what you do with the thing. An experience is in the action or “Ing” of a thing. A ball is a thing, yet ball balancing is doing. Any time you do something, you are in essence, experiencing. For a business, …
The Story Spine and the Canvas
Recently, I had the opportunity to be refreshed on some fundamental storytelling techniques. One technique that earned my attention as a graphic recorder, either with traditional graphic recording on large sheet or my style of graphicnotes, is the Kenn Adam’s Story Spine technique in which the idea follows the classic fairytale framework. If you’re not …
The Archer and The Hare
Strategy as told through a old parable.
Prism of Ideas
The role of graphic facilitators in brainstorming sessions.
Lemming vs Prairie Dog
After being around, in and outside of many corporations over the past 30 years, I have come to the simple observation that there are two distinct types of companies. Sure you can argue that there are many variations, but I like these two as polar opposites. Lemming, Inc. - by the books kind of operation. …
Sighted Vision
"The only thing worse than being blind is having sight but no vision." Helen Keller As Helen Keller so eloquently stated, sight is not everything if one does not have vision. Vision is more than a dream to achieve something, vision is being able to see obstacles, goals and the right path to achieve your …