Tag Archives: business

Attracting Customers Is Not Enough

A minor shift in customer journey maps creates major refocus of business actions. Continue reading

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Guided Change

Guiding change is critical for personal, business and organizational growth. If you do not choose your own path, someone else will choose it for you and there you never win. Read more about guided change. Continue reading

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Creating Experiential Places

Completed on July 3rd, 2016,  went public July 4th, 2016. Yes!

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Authenticity in the Experience Economy

Just the graphic…

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Misalignment Hassles of Life and Business

Have you ever experienced a car that was out of alignment. The strangest of noises occur. Excessive wear on the tires, possibly leading to unusual balding patterns. Eventually this misalignment can cause costly repairs and replacement if allowed to go unchecked. … Continue reading

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Reshaping Healthcare

My grandmother was a simple woman and always had a unique way of viewing and explaining the world to me. Her simple upbringing always seemed to add clarity to her storytelling lessons which always helped me to better understand life, people and how … Continue reading

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