How stopping your marketing can actually increase your customer awareness.
Time: The New Currency
Since the late 1950s, the history of branch banking in America has been all about being in the midst of the population. No bank could survive without being accessible in a timely fashion. Convenience became one of the prime factors for locating a branch. The focus was to reduce the time it takes to get …
Signature Moments
Have you ever wondered if there was something more you could do to extend your brand or message? Well, there is. One opportunity that is usually overlooked is at the point of when your customers are exiting your business. Add a signature moment that adds that little punch to the engagement. As a Visual Translator, …
Banking on the Experience Economy
Banking on the Experience Economy Elevating the Value Let’s face reality; banking is a service business. Banks provide customers with financial services and charge for doing what their customers cannot do for themselves. In today’s market, banking is faced with a wide and expanding range of competition that is forcing price to become the primary …
Seeing the Future of SEL
I had a wonderful opportunity to capture the ideas and conversations of a growing movement in the educational world. SEL (Social Emotional Learning) is an empathetic approach to learning and is seeing a growing following. Here's a look at the thinking of SEL.
Highlights from Miami
The "Art of Excellence" in Healthcare was a wonderful experience. Here are some highlights.
Sketchnoting Food Tours
A culinary tour of Miami that every foodie must experience.
Reshaping Healthcare
My grandmother was a simple woman and always had a unique way of viewing and explaining the world to me. Her simple upbringing always seemed to add clarity to her storytelling lessons which always helped me to better understand life, people and how things work. The reason I bring this up is because while chatting with someone in …
thINKing Canvas 