In The Clouds
Tag Archives: Edward de Bono
Two days with B. Joseph Pine II and James H. Gilmore at the annual thinkAbout conference in New Orleans. Continue reading
Okay, so I completed my Experience Economy Certification this past September with James H. Gilmore & B. Joseph Pine II. Extremely intense event and education. And like most events I attend, I created some Visual Translations (my version of sketchnotes) … Continue reading
When I hear how some people talk about customer experience (CustExp) or user experience (UX) I get a bit frustrated. Why, because most are speaking about good customer service or a good interface design and not really about an experience … Continue reading
What I have learned from observations. Over the years I have graphic-recorded and facilitated many meetings and strategic ideation session where the topic of innovation arises. Recently, possibly due to the popularity of the idea, innovation constantly emerges as an answer to … Continue reading
What visual does this title bring into focus? As practitioners of visual communications, we all are performing this task of tattooing on the brains of the participants, viewers and even ourselves at times. We are, in essences, tattooing information and … Continue reading
To add clarity to a conversation regarding Linear and Lateral thinking.