Over the years I have connected with some wonderful and creative graphic recorders and graphic facilitators. I have seen them work as small as a 8.5x11 and as big as 5ft x 20ft. Each with a unique talent and style. This is what makes this profession so intriguing and wonderful. Yet there is still something …
Elixirs, Fixers and Snake Oil Mixers
Experiences, Experiences, Experiences! It's what everyone is taking about these days. Customer experiences, patient experiences, employee experiences and even user experiences. They seem to come in all shapes and sizes. The strange thing is, there appear to be so many "Experience Designers" and "Experience Specialist" it's almost as if it's the Wild West of the …
thinkAbout 2016 Captured
Two days with B. Joseph Pine II and James H. Gilmore at the annual thinkAbout conference in New Orleans.
Learning From Alice
Understanding the flow in the Experience Economy from Joe Pine, Alice in Wonderland and my white-paper; "Creating Experiential Places: A Case For Place Personae".
Authenticity in the Experience Economy
Just the graphic...
Business Alignment
No matter if you're a small business, large corporation or non-profit, there are connections in our purpose, communication and the places we connect in. I have written before on the importance of alignment and I am going to do again, but this time I want to break down the idea into steps. I believe that …
Age of the Personal Brand
personal brand logos and the growing industry of personal branding agencies.
Why Change is Hard
There is an old quote I heard many years ago that goes something like this; “You can’t read the label from inside the jar.” Each time I’m asked about strategic ideation or innovation labs and why I believe them to be such a powerful tools for clients, businesses and organizations I always remember the quote. …
thINKing Canvas 