Over the years I have connected with some wonderful and creative graphic recorders and graphic facilitators. I have seen them work as small as a 8.5x11 and as big as 5ft x 20ft. Each with a unique talent and style. This is what makes this profession so intriguing and wonderful. Yet there is still something …
Experience Economy: Go With the Flow
There’s a lot conversation from the design world about the customer journey. Each design firm has its own version of how customers travel through the place, be it physical or digital. What many have in common is the attracting of customers. In the physical world, they label the outside environment of the place as Attract. …
thinkAbout 2016 Captured
Two days with B. Joseph Pine II and James H. Gilmore at the annual thinkAbout conference in New Orleans.
Pigtails and Rabbit Ears
Redefining how to measure a customer experience through visual thinking and graphic facilitation.
SPARK Your Imagination
Thanks to Steve Knight at COCAbiz for the invitation to capture the energy and creativity of SPARK hosted by COCAbiz at COCA of St. Louis.
Making Intangible Ideas Tangible
There is an epidemic facing our business world. The symptoms may go undetected and has spread like wildfire in a drought. This type of epidemic can be so destructive that it actually destroys businesses from at the very core and no one sees it coming, especially when its company-wide. This condition spreads through daily activities, …
#InnovateSTL Discussion
Today, St. Louis was graced by four powerful innovation leaders. What's next for those wanting to be innovative in their companies? First visualize your purpose and then plan your action.
Prism of Ideas
The role of graphic facilitators in brainstorming sessions.
thINKing Canvas 