Tag Archives: Joseph Pine

Attracting Customers Is Not Enough

A minor shift in customer journey maps creates major refocus of business actions. Continue reading

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thinkAbout 2016 Captured

Two days with B. Joseph Pine II and James H. Gilmore at the annual thinkAbout conference in New Orleans. Continue reading

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Learning From Alice

Understanding the flow in the Experience Economy from Joe Pine, Alice in Wonderland and my white-paper; “Creating Experiential Places: A Case For Place Personae”. Continue reading

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Creating Experiential Places

Completed on July 3rd, 2016,  went public July 4th, 2016. Yes!

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Authenticity in the Experience Economy

Just the graphic…

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Misalignment Hassles of Life and Business

Have you ever experienced a car that was out of alignment. The strangest of noises occur. Excessive wear on the tires, possibly leading to unusual balding patterns. Eventually this misalignment can cause costly repairs and replacement if allowed to go unchecked. … Continue reading

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