Over the years I have connected with some wonderful and creative graphic recorders and graphic facilitators. I have seen them work as small as a 8.5x11 and as big as 5ft x 20ft. Each with a unique talent and style. This is what makes this profession so intriguing and wonderful. Yet there is still something …
Learning From Alice
Understanding the flow in the Experience Economy from Joe Pine, Alice in Wonderland and my white-paper; "Creating Experiential Places: A Case For Place Personae".
Highlights from Miami
The "Art of Excellence" in Healthcare was a wonderful experience. Here are some highlights.
Pigtails and Rabbit Ears
Redefining how to measure a customer experience through visual thinking and graphic facilitation.
What is the Experience
"We have a great customer experience." Okay, I know we all have heard this response from a lot of companies expressing what makes them different than the competition. Maybe we even caught ourselves say it. The phrase 'A Great Customer Experience' has become the hot buzzword response statement of the year. Yet, each time I hear this …
ATD – STL Chapter Annual Meeting 2014
The St. Louis Chapter of the ATD (Association of Talent Development) annual conference.
Midwest Businesses and GraphicRecording
In the past few months I have seen a dramatic rise in the request in information for graphic recording and visual translations. Is it because of some super clever marketing campaign or some incredibly smart social media gorilla stunt that has gone viral? Not really. The increase appears to be sourced through the an increase in activities …
#InnovateSTL Discussion
Today, St. Louis was graced by four powerful innovation leaders. What's next for those wanting to be innovative in their companies? First visualize your purpose and then plan your action.
thINKing Canvas 