Tag Archives: small business

Attracting Customers Is Not Enough

A minor shift in customer journey maps creates major refocus of business actions. Continue reading

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Creating Experiential Places

Completed on July 3rd, 2016,  went public July 4th, 2016. Yes!

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Authenticity in the Experience Economy

Just the graphic…

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Business Alignment

No matter if you’re a small business, large corporation or non-profit, there are connections in our purpose, communication and the places we connect in. I have written before on the importance of alignment and I am going to do again, … Continue reading

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Misalignment Hassles of Life and Business

Have you ever experienced a car that was out of alignment. The strangest of¬†noises occur. Excessive wear on the tires, possibly leading to unusual balding patterns. Eventually this misalignment can cause costly repairs and replacement if allowed to go unchecked. … Continue reading

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Sketchnoting Food Tours

A culinary tour of Miami that every foodie must experience. Continue reading

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