Had a wonderful and thought-provoking time at this year's thinkAbout in Cleveland. Sadly, it's the last event after 20 years. I am proud to say I have attended 10 of the 20 gatherings. It all ended at the place it began, Cleveland, Ohio. The event was themed around time and the #ExperienceEconomy evolution and hosted …
Learning From Alice
Understanding the flow in the Experience Economy from Joe Pine, Alice in Wonderland and my white-paper; "Creating Experiential Places: A Case For Place Personae".
Misalignment Hassles of Life and Business
Have you ever experienced a car that was out of alignment. The strangest of noises occur. Excessive wear on the tires, possibly leading to unusual balding patterns. Eventually this misalignment can cause costly repairs and replacement if allowed to go unchecked. Misalignment is true of our personal life as well as for business. Unlike the alignment …
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Staging A Remote Experience
Okay, so I completed my Experience Economy Certification this past September with James H. Gilmore & B. Joseph Pine II. Extremely intense event and education. And like most events I attend, I created some Visual Translations (my version of sketchnotes) to help keep all the big ideas. My grandmother and my mother always told me …
thinkAbout 2013
The best conference based upon the book "The Experience Economy; Work is Theatre & Every Business a Stage. Joseph Pine and James Gilmore's interactive experiential thinking conference. Who knows where we will be next year.
Reflections of TEE
For those in the know, this past September in San Francisco, Pine and Gilmore held their annual thinkAbout. An event that embraces the concepts and principles that drive or evolve economic offerings into an experience. Unfortunately, my attendance was hampered this year by many issues, too many to bore you with. Instead of sulking in …
It’s Showtime!
How do you present yourself, your offering and the delivery? I have met many consultants or service individuals in the past years. They have presented themselves, usually, professionally, offered a good product and delivered in the expected method. Just like everyone else. I phrase it in this manner because of the absence of a memorable …