Tag Archives: thinkAbout

Learning From Alice

Understanding the flow in the Experience Economy from Joe Pine, Alice in Wonderland and my white-paper; “Creating Experiential Places: A Case For Place Personae”. Continue reading

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thinkAbout 2015

A visual recap of thinkAbout 2015 in Atlanta on the idea of “Ing the Thing” Adding action to a thing to begin thinking about the experience. The “Regiception” – Reception and Registration Experience. (note this year’s joke is in the … Continue reading

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Welcome to the Experience Economy

When I hear how some people talk about customer experience (CustExp) or user experience (UX) I get a bit frustrated. Why, because most are speaking about good customer service or a good interface design and not really about an experience … Continue reading

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thinkAbout 2014

Are you one that believes that by creating an experience you provide greater value to customers, members or any type of visitor? You’re not alone. Each year somewhere across America a band of like-minded experiential thinkers gather with Joseph Pine … Continue reading

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thinkAbout 2013

The best conference based upon the book “The Experience Economy; Work is Theatre & Every Business a Stage. Joseph Pine and James Gilmore’s interactive experiential thinking conference. Who knows where we will be next year. Continue reading

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Oh Chit!

Okay, I need to warn you, there may be a heavy pun activity around this post. And that ain’t no chit, that’s a fact. Instead of me trying to find a worthy person to share my good chit with, I … Continue reading

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