James Gilmore's book "Look" sneak. Order book on Amazon today.
Thanks to Steve Knight at COCAbiz for the invitation to capture the energy and creativity of SPARK hosted by COCAbiz at COCA of St. Louis.
The role of graphic facilitators in brainstorming sessions.
I love the malls. My biggest enjoyment in these massive places is people watching. You can learn so much about how we humans interact and react. Also, there is great inspiration in these shopping meccas. One inspiration I use came from a sign that almost all shoppers have see, read and referred. It's a sign predominately …
Using images to understand decision making.
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Seeing how providers and consumers are shifting from apathy to empathy and how to map the transition.
Using visual thinking and sketchnotes to find new customers.