Spring has Sprung

Hello friends,

I regret that I have not added much to the blog recently. Ever since the first part of Spring, I have worked at a heavy pace because Spring always brings a rush of work and slowing my postings. Don’t worry, I do have a few in the works, so keep tuned in and stay thINKing in Ink.

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Bridging The Gap: Purpose + Process

Gap 01

I have written about the gap before and illustrated it in many graphicnotes, sketchnote as well as in client ideation sessions as a Graphic Recorder. It is an image that has a recurring theme with me and with many others in business, education and in life general. The gap is about change and the challenges of change

Why is the image of a gap important? Because it easily represents an approaching challenge of shifting from one state or place to the next. Before I get too deep in this post, let’s step back a bit a look at the source of this recurring image. Why this image and where does it come from?

First lesson; in mathematics the Delta symbol (Δ), represents a change of state between two before and after state schemas; a variation in state. The origins of the delta go as far back as the Ancient Greeks.

Gap 02Today I graphically depict this delta as an inverted triangle. It has become the two sides of a chasm or gap. On one side is the current condition of state and on the other side of the inverted triangle is the targeted changed state. What lies between is the chasm which represents the challenge to overcome.

Another thing I like to add to the image when it is about change is an increase in elevation on the “B” side of the chasm. There is very important element to the message with the visual and the idea I am trying to convey. The first impression of course, is that of the great challenge crossing the gap. The second note with the change in elevation is the idea of improvement over the existing state. I do not shift elevations all the time. In anything that may deal with a partnership I usually keep both sides at the same height since the idea is usually about connections and not intentional change or improvement.

The desire to cross over is not the only task, there is also the purpose behind making the change. For me, anytime such an effort is exerted there must to be intent for improvement, an increase in knowledge or the enhancement of self or business. There needs to be gain of some kind or the action is wasted and becomes nothing but a performance in frustration.

Take the example of a company that make changes, adds new products or alters direction due to pressure from the outside, but they are not really improving the core business. When a company is not improving or enhancing the current state, then it is nothing more than an expensive activity that yields no gain. In many cases, the outcome is unchanged, thus money and time are wasted, and eventually I see them falling off into the chasm.

The inverted delta as the gap and the elevation as the evolution are partly what this image is about. The greater piece is the method of crossing. How we change and the tools we use to make that change are just as important as what we want to change or become after achieving that change. What method is the best to bridge this gap from point A to point B?

Here are some of my favorite depictions of crossing the gap that have appeared in various client thINKing Canvases or in Graphicnotes as well as sketchnotes from meetings.

Many bridges c

These are a few examples of the metaphors of the methods people describe their plan to get from one side to the other. Did you identify one that you feel is your method? If so, what does it mean to you?

Some methods of getting across rely on mechanical bridging techniques while others are very creative or whimsical that could be both affective and an experience worthy of the crossing.

One in particular that always makes me laugh is that of the human cannon. Imagine this method of crossing the gap by being stuffed down a barrel of an oversized cannon. Dressed up all in a colorful fancy suit and wearing a helmet for some slight protection. Then, as you’re waiting in anticipation in the dark for that moment, there comes an explosive noise, your body surges forward into the day light and you find yourself hurdling through the sky like a ballistic. Everything around you is a blur passing by so quickly that you can’t even recognize what your passing by. Then reality hits or soon will, because the other side has no catch net. Guarantee, you will make it across, but at what cost?

The truth is that the crossing of the gap is about processes. Which method you feel you are using or works for you? The conversation leads to which methods is actually better for you? Worse yet, maybe, you turn back and don’t cross as one group discussed. I guess it all depends on the gap you need to cross and the level of the improvement you seek.

For me, it’s about narrower gaps with greater heights and having those already on the other side help me build bridges across so others can follow.

Until next time. use the image below and draw out how you would cross and what that really means.

Gap 03

Customized Gap Maps are available.

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ATD – STL Chapter Annual Meeting 2014

The local ATD (Association of Talent Development) held its annual conference in O’Fallon, IL in October of 2014. Here are some of the Graphicnotes taken as visual journalism.

ATD St. Louis Chapter.

image

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thinkAbout 2014

Are you one that believes that by creating an experience you provide greater value to customers, members or any type of visitor? You’re not alone. Each year somewhere across America a band of like-minded experiential thinkers gather with Joseph Pine and James Gilmore to put into practice the ideas and techniques shared in their book “The Experience Economy: Work is Theatre and Every Business a Stage.”

Here are some of my Graphicnotes from the event held in Cincinnati in 2014. The group explored Persona development. I’m not speaking about Stereotyping, but raw persona development.

thinkabout 14_01 2k

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thinkabout 14_04 2k

Wow! What an incredible time with some of the best experiential thinkers you’ll ever meet. In 2015, the group heads to Atlanta to take on new experiences and apply more of the principles to enrich their thinking and their offerings.

If you’re interested about attending a thinkAbout, click on over to the official site: Strategic Horizons and read more about the events. The event is not open to the public, but I have a few alumni contacts that would be willing to share their membership with you.

See more Graphicnotes from thinkAbout 2013

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I Believe… My Purpose

Stop me if you heard this one before…

“I have a great idea for a…” or “No one else is doing this. It would be a great business…”

Like you, I have heard many of these lines over the past years from people who were thinking of starting a business or expanding an existing offering. Over time I have come to realize that potentials are not about a great idea or a gap in opportunities, rather it’s about the reason it’s important to do. So, the best question I can ask of them is this…

What’s the purpose?

Hint; ‘Purpose’ speaks to people. “Human to Human”

As Simon Sinek states, “Start with Why”. I believe the ‘Why’ will help identify the ‘Who’ if clearly defined and then possibly the ‘How.’ What you provide to support that ‘Why’ (your purpose/cause) could become your offering.

Once you determine to create, expand or even redesign your offering, map it out visually to make it a tangible plan, then heed some important advice that was shared with me. Seek out an outside professional to help you see beyond your framework to ensure that your purpose is clear and important enough to others as well to sustain growth and success.

Be a Cause, not just because.

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When Is Innovation

What I have learned from observations.

Over the years I have graphic-recorded and facilitated many meetings and strategic ideation session where the topic of innovation arises. Recently, possibly due to the popularity of the idea, innovation constantly emerges as an answer to a problem.

‘In order for us to achieve (X Y Z) we must innovate, be innovative, or become innovative thinkers.’ 

The real challenge is not achieving innovation but what leads up to the innovation for, in my view, an innovation is not ever-present. I believe it does not happen throughout, but at as end moment proof of an endeavor. Innovation is the tangible outcome, not the intangible process.

A colleague far across the big pond, discussed this idea with me on many occasions. We both agree that innovation is originated from discontinuous thinking. It is an outgrowth of difference and not of continued progress. We do slightly divert from the definition however as I feel strongly that part of the misconception in public is the word use outside of its true definition and he sees that it is a bit more about being word semantics. In either case that you may lean-to, it still is an over-used term for everything new or different.

So much distortion has been created that “Innovation” has become a catch-all buzzword and has diluted its value and tense of the action. As I stated, innovation is a past tense word and here is why I think this. Please indulge my thinking for a moment. I will arrive at the importance of this statement shortly. Take a look below at a diagram (The Path To Innovation) I created for an online chat about innovation over a year ago.

Path of innovation

Notice the Path of Innovation flows along the process, but is not truly part of the process. It flows in the background. Above the Path of Innovation is the Path of Thinking. This path runs parallel yet changes slightly once through each node only diverted by an outside resource. The path is not continuous, yet the direction is. Only until both paths pass through “Measure” do we know if the idea is an innovation or that your idea has been proven innovative.

It is not until you measure and prove that the “Idea” is a valued concept can you initiate it into action. This action then has created an innovation or innovative method that changes an old process or product indicating the point of application or implementation is after the innovation has been proven valuable and is adopted. Innovation is then a historic action making an innovation a past tense thing.

Okay, so why all the nonsense of past and present tense of innovation? Simple, for the reason of clarity. Innovation is a thing proven not of an idea conceived. If no proof in action or value is present, something, be object, process or thinking can not be deemed an innovation. If proof dictates innovation, then innovative thinking is then merely creative thinking improperly categorized or misquoted. In essence, creative thinking is an intangible concept, and innovation, which is a proven (past tense), is the tangible product.

So, let’s use the proper words around innovation for the proper application, Creative Thinking, Systems Thinking and/or Happenstance can all lead to Innovation, but are not innovative or innovation of themselves, only something that is proven valuable can be stated as innovative or an innovation.

 

 

 

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